DHCD's Draft FFY 2019 One-Year Action Plan

Immediate opening for a full-time bilingual (preferred) employee in the Housing Counseling department. Interested candidates should submit a resume and cover letter to agibbonssmith@cmhaonline.org by May 28, 2019. Hours for this position are Monday, Tuesday, Wednesday and Friday 9-5 and Thursdays 11:30-7:30. The ideal candidate should have a Bachelor’s degree or related experience in field for 3 years, and should be able to work as a team, multi task, and work well with people in a very busy environment. Strong organizational skills, sensitivity toward the needs and challenges of families served and a demonstrated ability to motivate and support people are important, as is an ability and desire to learn.

Check out our Hope for Housing 2018 Year in Review featuring the music of Chuck and Mud!


CMHA Issues RFP for CoC Technical Consultation (pdf)
FY2018 Consolidated Application (pdf)
FY2018 Project Priority List (pdf)
Reallocation Process (pdf)
Bidder's Conference Announcement (pdf)
RFP for New Projects (pdf)
Project Application Review Criteria & Process (pdf)
DV Bonus New Project Applications Info (pdf)
CoC Local Competition Timeline (pdf)
Download the 2018 NOFA (pdf)
NOFA changes & highlights (pdf)
Get more info on HUD's website

Download Worcester CoC Coordinated Entry System Policy and Procedures

Shattering stereotypes surrounding Homelessness.

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 Landlord Handbook
The Successful Landlord is an invaluable handbook for landlords in Massachusetts. For a $44.00 donation we will mail you the handbook today!

Housing Counseling Walk-in Hours

Housing Counseling provides education and information to tenants and landlords as to their housing rights and responsibilities.

  • Monday: 1 - 3:30 pm
  • Tuesday: 1 - 3:30 pm
  • Wednesday: 9 - 11 am
  • Thursday: 4:30 pm – 6:30 pm
  • Friday: NONE

Donations Clearinghouse Walk-in Hours

The Donations Clearinghouse provides furniture and household goods to help make a house a home. A referral from a case-worker is required in order to access services.

  • Monday: No Walk-in hours
  • Tuesday 1:00pm - 4:00pm
  • Wednesday 1:00pm - 4:00pm
  • Thursday 9:00am - 11:30am
  • Friday 9:00am - 11:30am



Recognizing the dignity of all, CMHA leads a collaborative response to homelessness that fosters long-term housing stability through prevention, quality services, education and advocacy.


Leading the way to create a community where everyone has a home through accessing the tools and resources to obtain residential and economic stability.

Read more about our Organization.
Get specific information about CMHA Programs.

Hope for Housing

Hope for HousingThe Hope for Housing user login page can be found here.  For reference, the address is hfh.cmhaonline.org


WALK photography by Joe Santa Maria - Kill the Ball Media